Leadership
The people who do the work.
This practice is partner-led. Senior from the first call to final delivery, with no leverage model and no handoff to a junior team. The partner who scopes your engagement is the partner who does the work. Koomi Hendrix leads the healthcare practice and the audits on this page.
Koomi Hendrix
Partner, Healthcare
340B · Revenue Integrity · Specialty Pharmacy
Koomi has done the jobs most strategy lands on. She worked her way from the pharmacy counter to senior pharmacy technician, volunteered for years as a board-certified lactation consultant, and has spent the last eight years in 340B, revenue integrity, and specialty pharmacy strategy with organizations ranging from enterprise health systems to the smallest FQHC clinic.
She understands this chain because she has worked most of it. Her work is making client operations defensible and functional, documented so they hold together under scrutiny, and understood by the people at every level who actually have to run them.
James Park
Partner, Technology
Identity & Access · Foundational Services
James builds the layer everything else depends on: identity and access: who can see what, and on whose authority. It is invisible when it works, and it is the first thing to break when an organization grows faster than the systems underneath it.
He built these systems for Fortune 500 companies, inside real clinical data environments rather than generic ones, and at the scale where access stops being a helpdesk task and becomes a control you have to evidence.
In a clinical environment that question has a name: who could see protected health information, when, on whose authority, and whether you can still prove it a year later. It sits under every EHR transition and every data migration, and nobody budgets for it until an auditor asks.
Jack Ward
Managing Partner
Commercial Performance · Operational Restructuring
Jack rebuilds commercial engines that have outgrown the process holding them together. He has done it ten times with a metric attached to each: one company from $702K to $3.2M in gross sales, another from $500K to $19.6M.
The finding is the same one this practice starts from: the number the organization runs on belongs to nobody, and nobody has tested it.
Compliance discipline. This work follows the same HIPAA-aware, BAA-ready discipline as the rest of the NoBullStrategy practice, with PHI handled on a minimum-necessary basis and de-identified or synthetic data used wherever the work allows. A Business Associate Agreement is executed before any protected health information is accessed. NoBullStrategy does not practice medicine and does not provide legal advice; compliance, coding, and legal determinations are confirmed with your counsel and your compliance officer.
Start a Conversation
Every organization is different. That's the whole reason to talk first.
One direct conversation. We'll tell you honestly which engagement fits where you are, what the work looks like, and whether the sequencing makes sense given what you're facing. No deck, no retainer pitch, no software to sell you.