Practice / EHR Audit
Audit 01
EHR Audit
The record system itself: how it was built, how it is configured, whether the data holds up, and whether the workflow fits the work.
Your record system already holds the configuration, the data and the workflow your organization runs on. What it does not hold is any account of how those three move each other. A build decision made inside one team's ticket queue shows up as a denial, a duplicate record or an extra click somewhere none of them can see. The audit makes those lines visible before someone walks into one.
We work with the people who do the step, not only the people who own the process, because the workarounds staff have already invented are the most accurate documentation an organization has.
What the audit covers Build, configuration, data, workflow
- How it was built. Whether documented requirements were actually built, and which ones were quietly moved into the backlog instead.
- How it is configured now. Order sets, charge triggers, templates and rules as they stand today, against what the model says they should do.
- Whether the data holds. Patient identity and duplicate rates, discrete capture versus free text, report definitions that disagree with each other, and which reports are actually load-bearing.
- Whether the workflow fits. Observation at the point of work, handoff owners confirmed, the workaround inventory, and which steps depend on one person's undocumented memory.
- What moves in and out. Interface error queues, rejections and retries by feed, and the extracts and spreadsheets people built because the report did not exist.
How one local decision travels The lateral view
The Lateral View
We look across, not down.
We come in to understand how your organization actually operates, not only how it is intended to operate on paper. That means looking laterally across decisions, people, processes, technology, vendors, and data to understand how each one affects the others.
Change one node. Every line carries the consequence.
No two health systems operate the same way. A decision that works well for one team may create risk, disruption, or unintended consequences somewhere else, and a solution that succeeds at one organization may be entirely wrong for yours. Our role is to make those lines visible before someone walks into one.
Everything the audit inventories Detailed, for readers who want the full list
Capabilities
What the work actually touches.
The Deliverable Model
What you get, and in what order.
We audit the electronic health record you already have. How it was built, how it is configured today, whether the data coming out of it can be trusted, and whether the workflows inside it match how your people actually work. Most of what gets blamed on the software turns out to be a build decision someone made without knowing what it would cost three departments away. We find those decisions, show you the evidence, and name what it takes to correct them.
What you get, in order
- 01Audit Results
The findings, written to evidence-file standard rather than to slide standard. Every one carries a severity, a named owner and a due date, so your compliance and internal audit teams can use it as evidence instead of filing it as opinion.
- 02Operational Changes
What gets fixed, where, and by whom. Your team owns the daily work. We name the change, the owner, and the threshold it has to hold to, and we say plainly what each fix is worth against what it costs to make.
- 03Ongoing Audits
Scheduled re-checks at month six and month twelve to confirm the fix held. Anything still open carries forward with its age attached, so nothing quietly ages out. If the numbers did not move, that finding is the deliverable.
- 04Ongoing Support
A standing accountability call on a cadence you set. We work the open items, look at what has drifted since the last audit, and pressure-test the changes you have coming before they get built rather than after.
The Other Three
Each one runs on its own, or alongside this one.
Compliance discipline. This work follows the same HIPAA-aware, BAA-ready discipline as the rest of the NoBullStrategy practice, with PHI handled on a minimum-necessary basis and de-identified or synthetic data used wherever the work allows. A Business Associate Agreement is executed before any protected health information is accessed. NoBullStrategy does not practice medicine and does not provide legal advice; compliance, coding, and legal determinations are confirmed with your counsel and your compliance officer.
Start a Conversation
Every organization is different. That's the whole reason to talk first.
One direct conversation. We'll tell you honestly which engagement fits where you are, what the work looks like, and whether the sequencing makes sense given what you're facing. No deck, no retainer pitch, no software to sell you.